About Us — Getting to Know 20db Better
20db is an online entertainment platform built specifically for Malaysian users. We bring you Sports Betting, casino, E-Sports, Lottery and more — all in one place, in your language, with a genuine local touch.
Who We Are and Where We Started
20db is an online entertainment platform built with one goal in mind: delivering the best gaming and betting experience to users in Malaysia. We understand that local users have unique needs — from language preferences and local payment methods to the sports and games most popular among Malaysians.
This platform is built on modern technology that prioritises speed, stability and security. Whether you're connecting from Kuala Lumpur, Johor Bahru, Kota Kinabalu or rural Sarawak — the 20db experience is designed to run smoothly on any device, especially the smartphones that most Malaysians prefer.
We believe online entertainment should be easy to access, easy to understand and free from unnecessary technical complexity. That's why the 20db interface is fully available in Bahasa Melayu, with customer support on hand for those who need assistance.
The Mission and Vision Behind Every Decision
Our Mission
20db's mission is to provide a safe, user-friendly and relevant online entertainment platform for Malaysian users. We want every user — whether new or experienced — to enjoy a wide range of gaming options with full confidence that their account, personal information and financial transactions are well protected.
Our Vision
20db's vision is to become Malaysia's leading online entertainment platform of choice — a space where diverse interests, from local football fans following the Super League to E-Sports enthusiasts tracking MLBB tournaments, can all be served within one unified, responsible ecosystem.
What We Offer Malaysian Users
One platform, countless options — all tailored for local players.
Markets covering the Malaysia Super League, EPL, BWF badminton and a wide range of international sports. Odds updated in real time, accessible while matches are in progress.
Bet on MLBB, DOTA 2, CS2 and Valorant tournaments. Markets open according to active tournament schedules, ideal for Malaysian E-Sports fans.
European, American and other Roulette variants with results powered by a certified RNG system. Play anytime, no fixed schedule required.
Simulated sports matches running around the clock — no need to wait for real league fixtures. Perfect for a quick gaming session whenever you feel like it.
Online 4D and 3D number draw format with instant results. Pick your numbers, confirm your entry and check the outcome directly in your account.
The entire 20db platform is available in Bahasa Melayu — from navigation menus and action buttons to market descriptions and results displays. No language barriers for Malaysian users.
Security Isn't an Add-On — It's the Core of the Platform
At 20db, user security isn't an afterthought — it's built into the core of the platform. The connection between your device and 20db's servers is protected by SSL encryption, ensuring all transmitted information — including login details, deposits and transactions — remains inaccessible to third parties.
User personal information is used solely for account verification and financial transaction processing. We do not share personal data with any third parties for marketing purposes.
For users who want to manage their gaming activity more mindfully, information on personal limits and responsible gaming guidelines is available within the platform. 20db fully supports a controlled and balanced approach to entertainment.
Built for Malaysian Users — Wherever You Are
Malaysia has one of the highest smartphone adoption rates in the region. Many 20db users access the platform from their Android or iOS device — on the LRT, during lunch break, or from home in Sabah and Sarawak. We make sure every aspect of the platform works seamlessly on smaller screens: buttons large enough to tap accurately, layouts that need no zooming, and fast load times even on a standard 4G connection.
Payment methods at 20db are tailored to local needs. Deposits can be made via FPX (Maybank, CIMB, Public Bank, RHB and other banks), Touch 'n Go eWallet, and other popular methods in Malaysia — all in MYR with no currency conversion. Winnings can be withdrawn directly to your Malaysian bank account or e-wallet.
App and web browser
Local payments in MYR
Fully localised interface
User data protected
Customer Support That Understands Your Needs
We know that questions about deposits, withdrawals, gameplay or technical issues can come up at any time. The 20db support team is always on hand to help you resolve them quickly and efficiently.
Before contacting support, users are encouraged to check the FAQ with answers to most common questions — from how to deposit and withdraw, to betting limits and frequently encountered technical issues. Most everyday problems can be resolved on your own in just a few minutes using the guides provided.
For enquiries that require direct assistance, you can reach our support team by email at: support at 20db dot net. We make every effort to respond to all enquiries within a reasonable timeframe.
Transparent Information for the Informed User
20db believes users deserve access to all the information they need to make informed decisions. Terms and conditions, privacy policy and responsible gaming guidelines are fully available on the website and accessible at any time.
We don't hide terms or bury important conditions where they're hard to find. Every promotion, betting limit and payment policy is clearly explained so users know exactly what they're signing up for.
You Know Us — Now It's Time to Act
Register your free 20db account today and start an online entertainment experience built specifically for Malaysia. Easy deposits, a Malay-language interface and a full range of gaming options.